Legal

Terms of Service

These terms govern your use of the 仁和信达 Amazon AI Agent Workbench and related services provided by 太原仁和众志孵化园有限公司.

Registered Chinese name applies. An official English name has not been supplied.

Effective: 2026-10-26 Last updated: 2026-10-26

1. Acceptance

By installing, activating or using the Software you agree to these terms. If you are using it on behalf of a company, you confirm you are authorised to do so.

2. Licence

  • We grant you a non-exclusive, non-transferable, non-sublicensable licence to install and use the Software on the agreed number of devices for the agreed term.
  • Licences are bound to a device via a machine code and a signed licence file. Moving to a new device requires reissuing.
  • On expiry, restricted features stop working; your local data remains on your machine.
  • The licence does not transfer copyright and does not include source code.

3. Fees, payment and invoicing

  • Fees are those in the applicable quotation, order or the pricing page.
  • Unless agreed otherwise, payment precedes activation.
  • Invoices are issued per the order; taxes follow the applicable rules.
  • Model API costs are paid by you directly to your providers and are not part of our fees.

4. Acceptable use

You must not:

  • use the Software to violate any law or marketplace policy, including publishing infringing, prohibited or misleading product content;
  • reverse engineer, decompile or attempt to derive the source code or licensing algorithm;
  • circumvent licence checks, exceed licensed device counts, resell, rent or redistribute the Software;
  • use the Software for spam, scraping attacks, or interference with other systems;
  • process third-party data without a lawful basis.

You are responsible for the content you input, the copy and images generated, and everything you publish. AI-generated content must be reviewed by a human before publication.

5. Third-party platforms and Amazon SP-API

  • Listings management depends on the Amazon Selling Partner API. You need a valid seller account and must authorise the application on Amazon’s side.
  • You are responsible for compliance with Amazon’s terms, developer policies and data protection requirements.
  • API availability, rate limits, field definitions and review outcomes are controlled by Amazon. We are not liable for failures caused by platform changes, throttling or account status, but we will help diagnose.
  • Outcomes reported by Amazon are authoritative. We do not guarantee that a submission will succeed.

6. Trademarks and relationship

Amazon, Amazon.com, Selling Partner API and related marks are trademarks of Amazon.com, Inc. or its affiliates. We are an independent developer. This product is not affiliated with, endorsed by, sponsored by or certified by Amazon unless expressly stated in writing.

7. Intellectual property

We own the Software, its interface, documentation and technical design. You own your input content and brand assets, and grant us a limited licence to process them as needed to provide the service. Rights in generated copy and images are yours, but we do not warrant they are free of third-party claims.

8. Privacy

Personal data is handled as described in our Privacy Policy, which forms part of these terms.

9. Changes, suspension and termination

  • We may change the service for upgrades, security fixes or platform rule changes, with notice for material changes.
  • We are not liable for suspension caused by force majeure, network failures or third-party outages, but will work to restore service.
  • We may suspend or terminate service for material breach without refund of fees already incurred.
  • After termination, your local data remains yours; we handle retained business records per the Privacy Policy.

10. Disclaimer

The Software is provided “as is”. We do not warrant uninterrupted or error-free operation, that generated content will pass marketplace review or improve sales, ranking or conversion, or the availability and quality of third-party model providers.

11. Limitation of liability

To the maximum extent permitted by law, we are not liable for indirect, incidental or consequential losses, loss of profit, goodwill or data. Our aggregate liability shall not exceed the fees you paid for the service in the 12 months preceding the claim.

12. Refunds

Within 7 days of licence issuance and before formal activation, you may request a full refund. After activation, any refund is agreed based on the remaining licensed months. Custom development, training and private deployment fees are non-refundable, subject to the applicable order and law.

13. Governing law and disputes

These terms are governed by the laws of the People’s Republic of China. Disputes shall first be resolved by negotiation; failing that, by the courts at the place of registration of 太原仁和众志孵化园有限公司.

14. Contact

太原仁和众志孵化园有限公司, To be confirmed. Email Contact channels (pending), phone To be confirmed.

This English text is a translation provided for convenience. In case of discrepancy, the Chinese version prevails.